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How to Order

As a Shetland Freezer Foods customer you will received a call from our telesales team on the day before your scheduled delivery to take your order - Our computer is programmed to remind your dedicated customer sales adviser to ring you at your requested time and will have your full order history and product details on screen to assist you with placing your order. 

However, we know that working in a Kitchen is not a 9 to 5 job and so we offer a number of order options. 

By Telephone
Order by telephone should you wish to ring us - no time will be wasted - the telephone / computer systems recognises your number and brings up your details on screen as the operator answers, they will be ready to take your order immediately. 

All product information is provided on screen, including most importantly current stock levels so that we cannot oversell and product 'use by' dates for short life chilled items. . 

By Fax 
Some Customers prefer to order by fax and we have retained this option to accommodate their needs. Orders received before 5:00pm will be processed on the same day. 

Lerwick: 01595 696293

Email Ordering 
This facility is available, simply call your local sales office today to get set up.